FAQs
Returns for Refunds & Exchanges
To be eligible for a refund or exchange, you must meet the following conditions:
- Return the product within thirty (30) days from the delivery date in original condition and packaging
- Include a copy of the original receipt with your return
- Use a Vernly pre-paid return label. Contact us and we will email you one.
- If the product has a Vernly serial number, it must match the one on the original order.
Gifts:
- Gifts may be exchanged for an item of equal value.
- Please contact us and we will email you a pre-paid return label.
For any further information, please contact us.